MILO Pink iPhone Case & SAM Pink Cord

SAMSUNG

Just go to Settings > "About phone". There you can see the name and model number of your Samsung phone

I-PHONE

1. Open the "Settings" app

2. At the top, you will see your Apple ID / iCloud ID profile picture and your name. Tap on it.

3. Scroll down until you see your devices. The first device should be your iPhone; you will then see the name and model of your device.

Shipping within 24 / 48h (subject to stock availability)
All of our orders are shipped with a tracking number.

HOME DELIVERY IN FRANCE

• €4.90 via Colissimo with signature
• Free delivery on orders of €98 and above 
• 48h-72h after shipment of your order

Express delivery possible with Chrono18 (estimated time of 1-3 working days for Metropolitan France) or UPS/FedEx/DHL (estimated time of 48 hours)

DELIVERY TO A PICK-UP POINT IN FRANCE

• €2.90 via Mondial Relay
• Free delivery on orders of €49 and above
• 2 to 10 working days after shipment of your order
• Choose your nearest pick-up point when you confirm your order
• Your parcel is held for 5-7 days at pick-up points

DELIVERY TO LUXEMBOURG & BELGIUM

• €5.90 via Mondial Domicile to your home
• €3.90 via Mondial Relay at a pick-up point  
• Free delivery on orders of €129 and above
• 3 to 10 working days after shipment of your order

DELIVERY TO THE UK  

• €7.90 via LaPoste (letter with tracking) for shipments of 2 items max.
• €14.90 via Chronopost or Colissimo
• Free delivery on orders of €129 and above
• 3 to 10 working days after shipment of your order

DELIVERY TO SWITZERLAND

• €12.90 via Chronopost or Colissimo
• Free delivery on orders of €129 and above
• 3 to 10 working days after shipment of your order 

HOME DELIVERY TO THE REST OF EUROPE

• €5.90 - €12.90 via Chronopost or Colissimo depending on the country and the order weight
• Free delivery on orders of €129 and above
• 3 to 10 working days after shipment of your order

For shipments to other countries, please consult the DELIVERIES section of our FAQ page.

Customs charges and taxes must be paid by the customer for international deliveries outside the European Union. The carrier will contact you directly.

WARRANTY SATISFACTION

We offer a 100% satisfaction guarantee for up to 14 days after receipt of your order. If you are not satisfied with your purchase, you have 2 weeks to return the product to us.

You can check our Return policy for more information.

LEATHER PRODUCTS WARRANTY

The quality of our products is our priority. We therefore guarantee the quality of our leather products for a period of 3 months.

Our leather products are largely handcrafted. In order to keep their original appearance as long as possible, they must therefore be treated with care.

In the case of a manufacturing defect, we will repair or replace the product free of charge.

Natural wear and tear of the product, especially leather, is not considered a manufacturing defect.

If the product was purchased from a reseller, please contact them directly.